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Frequently Asked Questions

Why is the BODYGUARD LED flashing red and I can’t access it with the remote?

Monitoring is not wired correctly. Monitoring wires must be powered with DC voltage, observing polarity.

I just replaced an old BODYGUARD with a new BODYGUARD-T, why is the LED flashing?

If monitoring is being used, the 10-pin harness must also be used (purple wires accommodate monitoring).

If monitoring is NOT being used, either 1) the 10-pin harness may be used or 2) the green, 7-terminal strip may be used, but the monitoring switch must be turned off.

Why isn’t the BODYGUARD working on a BESAM SW200 control with the PNP harness?

The harness may be reversed. Observe “CONTROL” and “BODYGUARD” ends of the harness. Enable monitoring on the control.

Why is the BODYGUARD LED flashing orange?

F1 is set to “1” and the BODYGUARD is “new style data”. Set F1 to “2”.

Why does the BODYGUARD keep recycling the door?

Most likely, the activation sensor is recycling the door, not the BODYGUARD. Unplug the BODYGUARD to verify this.

I just installed a BODYGUARD and SUPERSCANs. Why is the BODYGUARD in detection when the door is closed?

The BODYGUARD is detecting the top of the SUPERSCANs. You need to install a BODYMOUNT.

Why does the BODYGUARD repeatedly re-learn the environment with each door position?

Perform a “”door close”” setup with the door fully closed. Press UNLOCK > MAGIC WAND > 1 on the remote control. The BODYGUARD should blink green. If the BODYGUARD blinks green, perform a “”door open”” setup with the door fully open. Press UNLOCK > MAGIC WAND > 2 on the remote control. The BODYGAURD should blink green.

If at any point, the BODYGUARD does not blink green, you have bad data, no data or data is reversed. Most likely, the issue will be in the LO21. Check the motor wires from the LO21, and the data wires (polarity sensitive) from the LO21 to the BODYGUARD.

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