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Frequently Asked Questions

Can I use a transformer and a rectifier to power a MAGLOCK?

No. UL MAGLOCKS must be powered from a UL-listed, regulated, power-limited, power supply.

I have an all-glass, swing door. How do I mount the armature plate?

Use the U-Bracket (10UBRACKETUL) to mount the armature to the swing door.

How do I mount a MAGLOCK to be used on the pull side of a swing door?

Use the L and Z bracket kit:
600lb single = 10LZBRMAG3UL
1200lb single = 10LZBRMAG1UL
600lb double = 10MAG6LZUL
1200lb double = 10MAG5LZUL

Why is the lock not releasing after I connect my Push-to-Exit switch to the COM. and N.O. terminals on the terminal strip?

That is a Lock Status relay that switches state when the bond occurs; not a lock release.

Why will the MAGLOCK not bond to the armature even though the red LED is on?

Verify that your power supply has sufficient amperage. Verify that you have the correct power supply; it must be a UL-listed, regulated, power-limited, power supply.

Why is the bond between the MAGLOCK and the armature plate weak?

Verify the amperage. If the power is good, remove the spring-loaded button attached to armature plate.
Verify that the armature plate is properly aligned with the MAGLOCK body.

Can I replace only the board of the MAGLOCK body?

No. The entire MAGLOCK assembly must be replaced.

What is the default voltage for the jumpers?

24 VDC

Why won’t the LED turn Green?

1. The armature plate is too tight on door.
2. The armature plate is out of alignment.
3. The wrong power supply is being used.

What does the potentiometer do?

For setting a re-locking delay (up to 90 seconds) when using a momentary switch to release the lock.

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