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Frequently asked questions

Which output is used for each of the detection fields?

Defaults may be changed to suit the application needs. See User’s Guide (75.5916) for more information.

Output 1 = safety
Output 2 = presence
Relay = motion

Is it possible to ignore pedestrian traffic? What if people still need to occasionally use the door?

Yes, using the virtual Pull-Cord function. Up to 3 locations can be set for a pedestrian to activate the door by standing in the preset locations for X number of seconds. The same principle can be applied for vehicles.

Can the LZR-WIDESCAN be used in a freezer application?

The LZR-WIDESCAN has been tested down to -22F. When used in cold environments, it is recommended to use the Heater function to help reduce frost/ice on the lens of the sensor.

Will the Height Trigger tell our door how high it needs to open?

The Height Trigger simply allows the LZR-WIDESCAN to reject objects below a certain height. One way to use this is to wire the Motion output to a Partial Open input, and the Height Trigger to the full open.

What does “E5 Masking” indicate?

A masking error simply means that a portion of the sensor’s view is blocked (i.e.
masked). This is a soft error and can be cleared by unlocking and locking the sensor.

How far from the door can the field of detection extend?

The ratio of mounting height to detection depth is 1:1.2.
The ratio of mounting height to detection width is 1:1.
For example, mounting the sensor at 10 feet high will create a maximum pattern size of 12′ deep by 10′ wide.

Where is the LZR-WIDESCAN pattern oriented?

Press UNLOCK > MAGIC WAND > MAGIC WAND. Two visible laser beams will appear to align the sensor pattern in close proximity to the door.

Are my outputs bad if the sensor appears to be working, but the door is not responding?

Verify the Output function settings in the sensor. Even though the appropriate LED may illuminate, it is possible that the particular feature is not assigned to an output, or is assigned to a different output than you thought.

How do I turn off the LEDs for an unused detection field?

Simply set that detection field’s width to 000.

Do I have to connect the monitoring wires (similar to the LZR-I30) for non-monitored applications?


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